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Email composer and templates
Mailbox selection, reusable templates, drafts, send flow, and agent-assisted email composition.
Operator notes
- Drafts can be saved, reloaded, archived, and sent from the composer.
- Templates can be applied to an email and saved from composed copy.
- The composer agent accepts a prompt and fills subject/body through the same protected API path.
Safety checks
- Unresolved template placeholders block send.
- Outbound email uses the active tenant and selected mailbox.
- Restricted insurance topics stay behind the communication guardrails.
Primary routes
/app/compose/app/communications/app/inbox/thread